Airport Operations Center & Baggage Controls
A new airport operations center and baggage controls, cut over in the small hours while every flight kept moving.
- Owner
- Confidential
- Location
- U.S.
- Market
- Airports
- Delivery
- CM at-risk
- Scale
- 58,000 SF
- Completed
- 2025
A new operations center and baggage controls upgrade, cut over overnight while every flight kept moving.
An airport never really closes. The owner needed a new operations center and an upgrade to the controls that sort every checked bag, and both had to go live without delaying a single departure. The quiet window between the last arrival and the first bank of flights was a few hours long, and the old system had to stay ready as the fallback.
The approach.
- 01
Airside rules from day one
Badged crews, escorted deliveries and FOD control were built into the logistics plan, coordinated daily with airport operations.
- 02
An ops center built like a data room
The operations floor sits on redundant power and cooling, with its servers and network proven under load before staff moved in.
- 03
Bags sorted in rehearsal
New baggage controls were run with test bags for weeks in parallel with the old system, until the sort results matched every time.
- 04
Overnight cutovers, step by step
Each cutover followed a minute-by-minute MOP with go and no-go points, and the old controls stayed armed until the first morning bank cleared.
The outcome.
“We had four hours a night and a plane at the gate at dawn. Every step had a time, an owner and a way back.”
Superintendent, ScottHarry
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